The agreement

Terms of Service

Draft for review. Updated October 8, 2026.

LionReply is provided by Lionhall Ventures LLC. These terms describe the service and your responsibilities. Signing up requests a review of your business; it does not activate messaging or begin a paid service. The monthly service details will be provided separately for your approval.

The service

LionReply provides missed-call text-back, replies to web leads, follow-up messages, basic AI answers, handoffs, and weekly summaries for local service businesses. We build and test your setup. Nothing is sent to your customers without your written approval. Healthcare and lending businesses are not supported yet.

No guarantee of results

We do not promise a number of leads, customers, sales, or revenue. The service helps you respond to leads you already receive. Delivery and availability can depend on carriers, third-party providers, and your systems. AI can make mistakes, so you must review approved answers and handle real customer conversations.

Texting compliance and your responsibilities

You must have appropriate customer consent and comply with applicable laws, including the TCPA, carrier requirements, and relevant opt-in and opt-out rules. Giving a phone number alone does not automatically establish permission for all texts. You are responsible for supplying accurate business information and lawful consent records. Do not use the service for unsolicited messaging or unlawful content.

Anyone who texts STOP is never texted again through LionReply. Do not attempt to bypass opt-outs. You answer real conversations, and automation pauses when you reply. Approved messages must not make false promises or misrepresent your business.

Approval and changes

Messages and the setup require your written approval before go-live. Changes to customer-facing messaging also require written approval. Keep your hours, services, contacts, and answers current by contacting us when they change.

Cancellation and your contacts

You may cancel anytime with 30 days written notice by emailing info@lionreply.com. You can export your contacts. Any service obligations during the notice period follow the monthly agreement you approved. We may pause or end service for unlawful use, compliance risks, or attempts to bypass opt-outs.

Governing law

These terms are governed by the laws of Texas, except where mandatory law requires otherwise. We encourage you to contact us first so we can try to resolve any concern directly.

Contact

For service questions, written notices, or contact exports, email info@lionreply.com. LionReply is sold by Lionhall Ventures LLC.